Frequently Asked Questions
QUESTION: How do I know if you will have the right size bike for me at the demo?
QUESTION: Can I get help with a fit on my bike at the demo?
QUESTION: What is the difference between a standard bike and a WSD bike?
QUESTION: My shoulders start to hurt after about 1 hr of riding my road bike. Is this normal? And, is there anything you can suggest to alleviate this soreness?
First, we should check your fit setup. If you are not sure how to do this, make an appointment with your authorized Trek dealer for a bike fit. Bring your bike, biking shoes and shorts you normally ride in. Things to look for in a bike fit are; seat height, cockpit length, and height of handlebars. For more detailed information check out this link link to this section on the website.
Next, analyze your riding style. It's very important to have a straight back with shoulders rolled slightly back. While riding, your grip on the handlebars should be light, but firm. Keep your arms slightly bent and relax your arms and shoulders. Use your core muscles to hold you up right, not your arms.
QUESTION: I don't like the color of this bike, is there an option to choose my own color?
QUESTION: I'd like to switch to clip pedals, but I'm nervous about falling and hurting myself. Can you suggest any tips?
- Adjust the tension on your new pedals to its easiest position. (Instructions should come with the pedals)
- Starting: Step over your bike, clip in one foot, push off and start riding without worrying about clipping in your second shoe. Once you get going it easier to clip in your second shoe.
- Stopping: When approaching a stop, unclip the foot you normally put down, at least 30 ft from the stop. Soft pedal to the stop, put down your free foot.
- Eliminate panic by being prepared.
QUESTION: I just bought a new bike and now I get a lot of soreness in my soft tissue area. The saddle is women's specific, could it be the saddle? Do you have any other suggestions?
Here are some suggestions on how to eliminate this soreness:
First, inspect your saddle. Is the nose pointing straight forward? Is the level of the saddle (from the tip of the nose to the base) level? If your saddle is crocked or not level, this could be the source of the problem. Always start with a level, straight saddle.
Next thing to check is your bike fit. If you are not sure how to do this, make an appointment with your authorized Trek dealer for a bike fit. Bring your bike, biking shoes and shorts you normally ride in. Things to look for in a bike fit are; seat height, cockpit length, and height of handlebars. For more detailed information check out this link link to this section on the website.
Next, analyze your riding style. It's very important to have a straight back with shoulders rolled slightly back. Don't sit directly with your soft tissue on the saddle. Be light on your saddle and stand up over bumps and railroad tracks. While riding, your grip on the handlebars should be light, but firm. Keep your arms slightly bent and relax your arms and shoulders. Use your core muscles to hold you up-right, don't relax and slouch on your saddle.
If checking your bike fit and riding style does not alleviate the soreness, then it is time to try some new saddles. This can be the fun part. First, book an appointment with your local Trek dealer to test ride some saddles. Bring your bike, bike shorts and biking shoes. Pick out about 5 new saddles. Have the mechanic install each one on in the exact same spot as your original one. Give it a 5-10 min test ride. Either put it in the "maybe" pile or the "no-way" pile. Hopefully at the end, you will have 2 or 3 in the "maybe" pile. Buy one of them, and write down the model and style numbers of the rest. Now, go home and give this new saddle the ultimate test. Ride with it on your daily/weekly routines. Most stores have a 30-day money back guarantee on their saddles, and Bontrager has a 90-day money-back guarantee. (This gives you 30-90 days to fully test this saddle). Continue this until you find the perfect fit for your body type.
QUESTION: I recently crashed wearing my helmet. How long is a helmet good for?
QUESTION: What do I need to do to demo a bike?
QUESTION: What if I am under 18, can I still demo a bike?
QUESTION: Do I need cycling shoes?
QUESTION: Do I need to bring my own helmet?
QUESTION: Do I need to bring my own pedals to the demo?
QUESTION: How long can I test ride the bike?
QUESTION: Can I ride more than one bike ?
QUESTION: Why isn't the demo tour coming to my town?
QUESTION: Why is there a limited selection of models on the trailer?
QUESTION: The demo truck is coming to my town, but the event listed is a charity ride (MS150 ride, Tour De Cure, RAGBRAI, Ride the Rockies, or other week long touring ride, etc..) Can I ride without participating in the event?
QUESTION: Do you sell these bikes?
QUESTION: How often do you do demos at each location?
QUESTION: Where is Trek?










